• Performs configuration and administration of the ServiceNow Instances.
• Provide support to our customers and external providers.
• Perform maintenance within the instances

The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Bachelor degree
• 5+ years of IT experience
• 2+ years of experience in ServiceNow in ITSM and ITOM
• Certified in ITILv3 or higher
• Certified ServiceNow System Administrator, Certified ServiceNow Application Developer and/or Certified ServiceNow Implementation
• Experience in creating reports and dashboards in ServiceNow with Reporting and Performance Analytics
• Good understanding in Agile way of working
• Work experience in a large enterprise environment
• Good understanding of IT infrastructures like (Networking/Storage solutions/Virtualization/Scripting)
• Good knowledge of integrations with SOAP/REST API
• Good understanding of out-of-the-box and customized integrations for ServiceNow

• Demonstrated experience in designing and implementing automation testing frameworks to validate deployments scripts in infrastructure environments
• Experience reading/writing script languages like PowerShell or Python.
• Understanding of CI/CD methodology’s with focus on infrastructure automation
• Have knowledge about one or more of the following methods: design checking, functional checking, exploratory testing, regression testing and security/load testing

• English speaking & writing skills
• Great communicator
• Someone willing to work with a team
• Weekend OT work may be necessary