</br><center>Automation DevOps Engineer (ServiceNow)</center>

Automation DevOps Engineer (ServiceNow)

  • Responsibilities

    • Performs configuration and administration of the ServiceNow Instances.
    • Provide support to our customers and external providers.
    • Perform maintenance within the instances

    The responsibilities listed are a general overview of the position and additional duties may be assigned.

  • Requirements

    • Bachelor degree
    • 5+ years of IT experience
    • 2+ years of experience in ServiceNow in ITSM and ITOM
    • Certified in ITILv3 or higher
    • Certified ServiceNow System Administrator, Certified ServiceNow Application Developer and/or Certified ServiceNow Implementation
    • Experience in creating reports and dashboards in ServiceNow with Reporting and Performance Analytics
    • Good understanding in Agile way of working
    • Work experience in a large enterprise environment
    • Good understanding of IT infrastructures like (Networking/Storage solutions/Virtualization/Scripting)
    • Good knowledge of integrations with SOAP/REST API
    • Good understanding of out-of-the-box and customized integrations for ServiceNow
  • Testing knowledge

    • Demonstrated experience in designing and implementing automation testing frameworks to validate deployments scripts in infrastructure environments
    • Experience reading/writing script languages like PowerShell or Python.
    • Understanding of CI/CD methodology’s with focus on infrastructure automation
    • Have knowledge about one or more of the following methods: design checking, functional checking, exploratory testing, regression testing and security/load testing
  • Special requirements

    • English speaking & writing skills
    • Great communicator
    • Someone willing to work with a team
    • Weekend OT work may be necessary